Terms and Conditions
Effective January 1, 2026
Truecast Rancho Cucamonga Concrete, ranchocucamongaconcrete.com, sales@ranchocucamongaconcrete.com
Agreeing to these terms
These terms cover your use of the Truecast Rancho Cucamonga Concrete website and any estimate or work you ask us for. By using the site or booking a job with us, you agree to them.
If anything here doesn't sit right with you, please don't use the site. Get in touch with your questions before you book, and we'll talk them through.
What we do
Truecast Rancho Cucamonga Concrete is a concrete contractor in Rancho Cucamonga, CA. We build driveways, patios, sidewalks, steps, garage floors, slabs, footings, retaining walls and other concrete work for homes and businesses in Rancho Cucamonga and the cities around it. You can read more about our crew and how we work on our About page.
What you read on our home page and the rest of this site is general information about the trade. The scope, materials and finish for your job are the ones written in your estimate or contract, and those govern if they differ from anything on the site.
Estimates and pricing
Estimates are free, done at your property, and there's no pressure to book. We price your job on what we can see that day, including the size of the area, the thickness of the slab, the finish you want and how easy it is to get our equipment in.
Some things only show up once the old concrete is out and the ground is open, such as soft or wet soil under the slab, buried roots or debris, or water that runs toward the house. If we find something like that, we'll stop, show it to you and agree on any added cost in writing before we go on.
An estimate holds for the period written on it. After that, material and labor costs can change, so we may need to update the price before we schedule.
Scheduling, weather and cancellation
We set your pour date once you approve the estimate. Concrete depends on the weather, so rain, high heat or strong wind can move a pour, and we'll reschedule rather than pour in conditions that would leave you with a weaker slab. We'll let you know as soon as we see a change coming.
You agree to give our crew clear access to the work area and to tell us about anything buried or in the way, such as sprinkler lines, pipes, cables or pets in the yard.
New concrete needs time to cure, which is the slow hardening that gives it its strength. We'll tell you when it's safe to walk and drive on it, and using it sooner can crack or mark the surface.
If you need to cancel or reschedule, call us at (909) 552-8210 as early as you can. Once concrete is ordered, forms are set or other costs are spent for your job, those costs may be owed as your contract states.
Payment
Your contract sets out what you pay and when, including any deposit and the final balance. Unless it says otherwise, the balance is due when the work is finished.
If a balance goes unpaid, we may use the remedies California law gives contractors to collect what's owed.
Warranty and what's normal for concrete
We stand behind our work, and the written warranty for your job is the one in your contract. Our aim is satisfaction on every job, so if something looks wrong, call us and we'll come look at it.
Concrete shrinks as it cures and moves with the ground under it, so no one can promise a slab that never cracks. We cut control joints, which are grooves that give the slab a planned place to crack in a straight line, but hairline cracks, small color differences and minor surface variation are normal and aren't defects.
The warranty doesn't cover damage from things outside our control, such as soil or areas we didn't prepare, tree roots, loads heavier than the slab was built for, drainage changes made after we leave, or use before the concrete has cured.
Apart from what your contract says, this website and its information are provided as is, without any other warranty, as far as the law allows.
Limits on our liability
We're licensed and fully insured. To the extent the law allows, Truecast Rancho Cucamonga Concrete isn't liable for indirect or consequential losses that come from using this site or from our work, and our total liability for a job is limited to what you paid us for it.
Nothing in these terms takes away rights you have under California law that can't be waived.
Settling a disagreement
If something isn't right, call us first, because most problems get fixed faster in a conversation at your property than anywhere else. If we can't settle it together, we both agree to try mediation in good faith before either of us goes to court.
Which law applies
These terms are governed by the laws of the State of California. Any court case about them or about our work will be heard in the courts of San Bernardino County, California, unless the law requires a different place.
Changes to these terms
We may update these terms from time to time, and the version on this page is the one that applies when you use the site. An update doesn't change a contract you've already signed with us.
For questions about these terms, use our contact page or call (909) 552-8210, any day from 8 AM to 9 PM.