Privacy Policy
Effective January 1, 2026
Truecast Rancho Cucamonga Concrete, ranchocucamongaconcrete.com, sales@ranchocucamongaconcrete.com
Who this policy covers
This policy explains how Truecast Rancho Cucamonga Concrete handles the information you share when you visit our website, fill out a form, call or email us. We're a concrete contractor in Rancho Cucamonga, CA, and this policy applies to our home page and every other page on this site.
You can learn more about our business on our About page. If anything here is unclear, you can reach us through our contact page.
Information you give us
When you ask for an estimate or send us a question, we collect the information you choose to share. This usually includes your name, phone number, email address, the address of the property, and details about the job, such as a driveway, patio or slab you want built or repaired.
If you send photos of your property, we keep those with your request so we can understand the job before we come out.
Our contact form is run by an outside form service. What you type into it goes to that service and then to us, so we can reply.
Information collected automatically
When you visit the site, we and the tools we use may collect basic technical information automatically. This can include your browser and device type, the pages you view, how long you stay, the site that sent you here and your general location based on your internet connection.
We use analytics tools to see which pages people use and where the site can be clearer. These tools give us patterns across visitors, and we don't use them to find out who you are.
Cookies
Cookies are small files a website stores in your browser. Our site and the tools we use may set cookies so pages load properly, forms work and visits can be counted.
You can block or delete cookies in your browser settings. If you do, the site should still work, though some features, like the contact form, may not behave as expected.
How we use your information
We use the information you give us to reply to you, set up a visit, prepare your estimate, schedule and do the work, and follow up after the job is done.
We use the technical information collected automatically to keep the site working and to improve it.
We don't sell your personal information. We share it only with service providers that help us run the site, the contact form and our business, and only for those purposes, or when the law requires us to.
How long we keep your information
We keep your information for as long as we need it to answer your request, complete your job and keep the business and tax records the law requires.
Once we no longer need it for those reasons, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
If you live in California, state law may give you more rights over your personal information, including the right to know what we collect and how we use it. We won't treat you differently for asking about or using any of these rights.
To make a request, contact us using the details in the last section. We may need to confirm who you are before we act on it, so we don't share or change someone else's information by mistake.
Keeping your information safe
We take reasonable steps to protect the information you share with us, and we limit who can see it to the people who need it to handle your request or your job.
No website or online service is completely secure, so we can't promise that information sent over the internet will never be accessed by someone it wasn't meant for.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site, our tools or the law changes. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question or concern about your information, call us at (909) 552-8210, Monday through Sunday, 8 AM to 9 PM, or reach us through our contact page.
Tell us what your concern is and how to reach you, and we'll look into it and get back to you.